Legal

Refund Policy

We want ReelPulse Pro to be worth paying for. If it isn't, this policy explains how to get your money back. ReelPulse is operated by TOTM TECH LTD.

Last updated September 21, 2026

30-day money-back guarantee

If you are not satisfied with ReelPulse Pro, request a full refund within 30 days of your first subscription payment. No questions asked.

Renewals

If a renewal charge (monthly or annual) went through but you meant to cancel, request a refund within 14 days of that charge and we will refund it in full and cancel the subscription.

How to request a refund

Email hello@reelpulse.net from the address you subscribed with, or reply to your receipt, or contact Paddle through the link in your receipt email. Refunds go back to the original payment method, usually within 5–10 business days depending on your bank.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Cancelling

You can cancel at any time from the link in your receipt email. Cancelling stops future charges; you keep access until the end of the period you have paid for.

Your statutory rights

This policy does not affect any rights you have under the consumer-protection laws of your country, including any statutory withdrawal rights.

Questions or corrections? Contact the ReelPulse editorial team.